Privacy Policy

This website (https://thisisdrip.com) is owned and operated by DR DRIP LTD. Throughout this Privacy Policy, the terms “we,” “us,” and “our” refer to DR DRIP LTD. By using this website, you agree to the collection and use of information in accordance with this policy.

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, we collect personal information you provide, such as your name, billing and shipping address, phone number, email address, and payment details.
Additionally, when you browse our website, we automatically receive your device’s Internet Protocol (IP) address, browser type, time zone, and other technical information to help us improve your experience.

Email marketing (if applicable): With your permission, we may send you emails about new products, promotions, or updates.

SECTION 2 – CONSENT

How do you give consent?
By providing personal information to complete a transaction, verify your payment method, place an order, or return a purchase, you consent to our collecting and using that information for those specific purposes only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your express consent or give you the opportunity to opt out.

How do you withdraw consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
📞 Phone: +44 7367 063237
📧 Email: contact@thisisdrip.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which govern how we collect, store, and share your data.

SECTION 4 – PAYMENT

If you make a purchase, your credit card information is processed securely through our payment gateway provider (such as Shopify Payments, PayPal, or Stripe) and is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Transaction data is retained only as long as necessary to complete your purchase and is deleted once no longer needed.

All payment gateways follow PCI-DSS requirements to ensure the secure handling of payment information.

SECTION 5 – THIRD-PARTY SERVICES

We use third-party providers (such as payment processors, analytics providers, and shipping partners) to support our services. These providers will only use your data as necessary to perform their services.
However, some may have their own privacy policies and may operate in other jurisdictions. Your information may therefore be subject to the laws of those jurisdictions.

We encourage you to review the privacy policies of these third-party providers.
Once you leave our store or are redirected to a third-party website, this Privacy Policy no longer applies.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, altered, or destroyed.
If you enter sensitive data (like credit card details), it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

While no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and maintain additional industry-standard protections.

SECTION 7 – COOKIES

We use cookies to enhance your browsing experience and improve our website’s functionality. These cookies help us understand user behavior, store cart information, and maintain secure sessions.

Examples of cookies we use:

_session_id – Stores session information, including referrer and landing page data.
_shopify_visit – Tracks visits to the website (no data held; expires after 30 minutes of inactivity).
_shopify_uniq – Counts the number of visits by a single customer (expires at midnight).
cart – Stores cart contents (persists for 2 weeks).
_secure_session_id – Maintains secure sessions.
storefront_digest – Used to determine if the current visitor has access to password-protected areas.

You can choose to disable cookies through your browser settings. However, doing so may affect certain site functionalities.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any of your minor dependents to use the site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the site.
If we make significant updates, we will notify you here to make you aware of what has changed.
If our business is acquired or merged, your information may be transferred to the new owners to continue service.

We encourage users to review this policy periodically to stay informed about how we protect their personal data.

QUESTIONS OR CONTACT INFORMATION

For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us:

DR DRIP LTD
📍 Address: 72 Lowercroft Rd, Bury BL8 3PS, United Kingdom
📞 Phone: +44 7367 063237
📧 Email: contact@thisisdrip.com

🕒 Hours of Operation:
Monday to Friday — 8:00 AM to 7:00 PM GMT

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.